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Lia Sophia - Serious issues with your answering service

Lia Sophia - Serious issues with your answering service
Got cut off. Just wanted to know if the earrings I was gifted were wearable. I am highly allergic to nickle cadmium.
2.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#1166467
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Lia Sophia - Bracelet Review from East Orange, New Jersey

Lia Sophia - Bracelet Review from East Orange, New Jersey
Bought a very expensive bracelet from Lia Sophia with lifetime coverage only to discover that the company will no longer honor it although they remain in business. Shame on you Lia Sophia!
1.0
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
#935805
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Short Review on September 17, 2016

I placed an order on 7/29/16 today is 9/17/16 I never received the order or my money back. They say they are looking into it but I have to continuously email hoping to get my reund. I will never use this site again.
#920660
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Lia Sophia - Ring Review from Mentor, Ohio

Lia Sophia - Ring Review from Mentor, Ohio
Lia Sophia - Ring Review from Mentor, Ohio
I have a nickel allergy. Sales consultant told me the jewelry was nickle free. Ummmm, no it is NOT NICKLE FREE....as you can see from the photos, I had a huge reaction after just 5 hours. I have zero reaction to stainless steel or gold. If you have sensitive skin do not waste your money on the over priced jewelry that causes the same issues as cheap street vendor jewelry.
2.3
Details
Advertised vs Delivered
Customer service
Delivery Service
Discounts and Special Offers
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Price Affordability
Product or Service Quality
Style and Design
Value for money
Warranty
Website
Product
#869035
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Lia Sophia sold products with lifetime guarantee and won't honor it.
I purchased a cute ring from Lia Sophia with a lifetime guarantee on it. I've worn it approximately 5 times total and one of the crystals has fallen out and another looks like it's about to. That means I can no longer wear this ring that was really overpriced to begin...
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1.6
Product
I didn't like
  • Fake lifetime warranty
  • Overpriced jewelry
#859387
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Lia Sophia Bracelet Review

Like everyone else, I have had many issues with customer service, with jewelry not being up to par and now stuck with a bracelet where the elastic broke inside and after emailing them, will do nothing about the problem. Truly disgusted. Is there any way I can get them to pay for the repair?
#776217
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I have ordered many items from the outlet since they "went out of business" and opened the outlet without any problems until now. One of the ring I purchased is clearly a miss marked size. I normally purchased a size larger than I take to ensure a fit. All rings prior...
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Anonymous
Anonymous

Thank you for your post. I was in the process of ordering a couple of ring and decided to first see what kind of reviews were posted about their online outlet. I was skeptic...

1.8
Lenox, Massachusetts
I didn't like
  • Terrible customer service
#644358
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Years ago, I received a Lia Sophia necklace as a gift. Over the years, it broke twice but I wasn't concerned b/c of the "lifetime warranty". In fall 2014, I sent my broken necklace and $5 handling fee to the company for replacement. I found out 2 months later the...
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1.0
I didn't like
  • Terrible customer service
  • Overpriced jewerly
#636449
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The advisor arrived at the party in November 2014 hyped up about the buy two items and get the third item at half price. The advisor also called several times in regards to the customers who wanted to pay in cash versus using a credit card. Well items were damaged...
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Anonymous
JoanG

Several years ago, I purchased a ring with a "lifetime" guaranty. After several months, the finish wore off and it looked terrible. Sent it back, replacement was received an...

I didn't like
  • Advisor was a liar
#632263
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Contact Lia Sophia

Mailing Address:
Lia Sophia
1235 N. Mittel Blvd.
Wood Dale, Illinois 60191
United States
Phone:
(800) 959-3324
More
I shopped the outlet website after they said they were shutting down their business for the "great" discounted prices. My credit card was charged Dec 3, 2014, I have yet to receive the order. You can not call them since the number is only a recording and they do not...
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Anonymous
Anonymous

Yep! They suck! Basically fired over 20,000 women & stole all our contacts & now selling to them....or taking their money! Shame on the Tory & Elena for doing this! Can yo...

Anonymous
Anonymous

I was also ripped off!! They sent me and empty box with no jewelry in it. I have emailed them MANY times with NO response!! Do NOT buy from the Lia Sophia Website!!!!

I didn't like
  • Awful
#578023
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